DEPOT VENTE LUXE PASSY

Fidele depuis des annees a cette maison aussi bien pour mes achats, que pour la revente. La directrice et son équipe sont chaleureuses et de très bon conseil. Une adresse en or.

Client regulier, je tiens a souligner l'excellence de l'accueil reserve par Laurence et toute son équipe. L'ambiance de la boutique est toujours chaleureuse, et les vendeuses sont aussi attentionnees que professionnelles. Chaque visite est une veritable experience agreable. Je recommande vivement cette boutique ou la qualite et l'authenticite des produits sont au coeur des valeurs.

La vielle dame a la caisse pas très sympa, tout l'inverse des charmantes jeunes demoiselles.

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For a shoe drop-off point. At their place, shoes must be new. That is to say: impulse buys followed by immediate resale. They won't take my slightly damaged shoes.

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De très beaux produits. Une équipe très professionnelle, accueillante et a l'ecoute. Je recommande !

Laurence et son équipe sont a l'ecoute, et toujours très agreables de vraies professionnelles, bravo !!!!! merci catherine

I received a very poor welcome... I made the trip for nothing.

I visited for the first time and felt very uneasy. There were two closed doors that opened and closed automatically! The workers saw that I couldn't figure out how to get in, but they ignored me! I was able to solve this puzzle in 10 minutes, but it was unpleasant! The prices are outrageous!

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I love the welcome, it's so warm, the items are luxurious, and there's something for everyone! Attractive prices! Thank you, I'm always so well received

Just bought the cutest vintage Dior boots from the 2000s!!! The salespeople are super nice and accommodating! Recommend

A completely unprofessional and frustrating experience. I contacted them online to sell my shoes, and their staff clearly told me they could take them. So I went there in person, not once, but twice. First time, the store was closed without any notice. Second time, after I came again, they suddenly said they couldn't take my shoes, even though their online staff had already confirmed it. Their explanation? Because the person who talked to me online was "new". Honestly, that's not an excuse. If a new employee is handling customers, then why isn't there proper training? Why didn't the senior staff check our chat history before rejecting me? Why let customers waste time and energy because of your internal management mistake? On top of that, the staff were arrogant and dismissive, making the whole situation even worse. They wasted my time, my energy, and showed zero professionalism. I would not recommend this place to anyone.

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Très decue. J'ai mis en vente une jupe Louis Vuitton chez eux. 10 jours plus tard je demande des nouvelles au telephone et une personne extremement desagreable me dit qu'elle a ete retiree de la vente << il y a longtemps >>. Je vais donc en personne la recuperer et la jupe etait encore en boutique, et une vendeuse ne comprenait pas pourquoi on m'avait dit cela au telephone. Incomprehensible, personne extremement desagreables sauf deux vendeuses adorable mais au depit d'une patronne a mon avis pas très heureuse de son job pour parler ainsi a des clients.

Je connais Laurence depuis plus de trente ans et ai suivi avec attention l'evolution de sa boutique au fil du temps. Veritable caverne d'Ali Baba dediee au luxe, le lieu invite a la contemplation : il faut prendre le temps, observer, laisser le regard s'attarder... Les tresors ne se devoilent pas toujours au premier coup d'oeil, et c'est precisement ce qui en fait tout le charme. J'apprecie particulierement la liberte de chiner a mon rythme, dans une atmosphere chaleureuse, ainsi que la confiance que me porte Laurence, precieuse et rare. Les conseilleres de vente ont change au fil du temps, chacune avec une personnalite singuliere, venant completer et enrichir la couleur unique insufflee par Laurence. Chaque visite est une experience elegante, inspirante et profondement humaine. Je recommande cette adresse d'exception ou la qualite, l'authenticite et le sens du beau sont au coeur des valeurs.

Incredible selection of vintage designer wear. Very helpful staff

Boutique d'arnaqueurs a eviter. J'ai depose deux bagues de luxe en vente et, par la suite, j'ai demande a les retirer afin de venir les recuperer. Lorsque je me suis rendue en magasin, on m'a indique que les bagues avaient ete restituees informatiquement en 2024, sans aucun justificatif, ni document, ni preuve ecrite... Ce qui est totalement faux puisque je ne suis jamais venue les recuperer. Je dispose d'ailleurs de preuves ecrites confirmant que je ne les ai jamais recuperees et que j'avais prévu de passer les recuperer en 2025. Les vendeuses ont ete particulierement desagreables et peu professionnelles. Nous sommes très loin des standards attendus dans le domaine du luxe, ce qui est vraiment regrettable. Je ne recommande absolument pas cette boutique. A fuiiiir

I bought a pair of Chanel sunglasses from this store. After I left, I noticed they were completely warped. I went back less than five minutes later, and the arrogant, unfriendly employee simply replied, "Well, that's just how vintage is," and "I'm sure there are people who can fix them." I didn't expect to get my money back, but I've rarely encountered such unfriendly people.

Don't let the negative reviews put you off; they don't reflect the professionalism of Laurence and her team at all. They're always smiling, welcoming, and offer excellent advice. I even chose a beautiful H scarf there, and it was great value for money. Focus on the positive reviews and don't hesitate to visit the shop; you'll receive a very warm welcome and helpful advice.

Honestly, a disastrous experience! I called today at 3:29 PM to ask if they could authenticate a Hermes bag (a mini Kelly) on-site using ENTRUPY. I clearly explained that I couldn't leave the bag for 24-48 hours, but that I was willing to wait there for 30 minutes or even an hour. The person on the phone confirmed that it was possible. I arrived in store... and it was incomprehensible. The three saleswomen present completely denied having spoken to me on the phone. They even went so far as to question my word, suggesting I must have called another store, even though I had proof of the number, date, and time. When I showed them, they acknowledged that it was indeed their number... but still continued to deny it. Absolutely no professionalism, no consistency whatsoever. In addition, they handled the bag roughly and without gloves, which is unacceptable for items of this quality. The result: a waste of time, bad faith, and zero professionalism. I left immediately, obviously without doing business with them. Avoid them at all costs.