La Bouquinerie du Sart Arras

Magasin correct, personnel sympathique. Possible de faire de bonnes affaires je pense. Moi, je n' y depose que des livres que ma mere se débarrassé. J' ai vu des vetements de seconde main en vente. A mon 1er passage, je voyais des personnes pour y faire eventuellement des achats....

Super endroit pour les passionnes de lecture, le personnel est très agreable, le seul petit bemol, les livres ne sont pas ranges par ordre alphabetique ou par auteur, du coup on se lasse un peu de fouiller, dommage ca tenterait a revenir plus vite je mets quand même 5 etoiles car pour ceux qui ont le temps ca vaut le coup de fouiller Bel endroit

Très bon endroit pour trouver son bonheur très bon accueil fonds musical très plaisant du choix des touts petits prix toujours un sourire parfait

Un super endroit ou on trouve forcement son bonheur, des vetements, des livres... Et ce petit espace enfant etait parfait pour ma petite fille de 3 ans qui ne s'est pas ennuye un seul instant pendant que je faisais mes emplettes. Des employes très gentils et souriant. Je recommande vivement.

Super endroit ou on trouve de beaux livres ! Je ne repars jamais les mains vides (même quand de base je viens juste faire un don de vetements). L'équipe est très sympa et accueillante. Les livres ne sont pas chers et en très bon etat. Il y a aussi une belle partie vetements avec de belles pieces

Nice store, but the prices are a bit high.

2e passage depuis l'heure ouverture. J'ai encore trouver des pepites tant sur le plan vestimentaire que pour les livres. Le personnel et extraordinaire. ils ont ete adorables avec eux

Personnel et magasin très accueillants, ces dames au service d'une noble cause sont toujours très agreable, et il y a toujours quelque chose a denicher

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Friendly welcome, good selection of books especially

Lieu accueillant et chaleureux. Un coin enfant très bien pense. Bravo au personnel pour leur implication. J'y repasserai regulierement

A wide selection at unbeatable prices

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Thank you to the bookshop at Sart d'Arras! A very warm welcome, the shop is beautifully presented, the bestsellers are prominently displayed, it's spacious and a very pleasant place to shop. I was able to order books that were unavailable in the shop directly from the manager, which was a real bonus. I love the concept of a community-minded bookshop. They offer advice if needed. Another positive point is the attractive prices: EU2.50 for paperbacks and EU4 for larger books and manga. Don't hesitate to stop by, you won't be disappointed! It's important to support local businesses, happy reading!

For the books

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What a lovely surprise to discover this place! On my first visit, I left with three books. It's a calm, well-organized space with a good selection, arranged by category, and reasonably priced. The staff is friendly. You can donate books, CDs, and clothes since it's a charity shop, so they all go back into circulation. I'll definitely be back (to donate... and to buy books!).

First visit to the Bouquinerie du Sart this Saturday and a wonderful discovery! A beautifully arranged children's area at the back of the shop, with a children's book corner and little games that my little one loved. The whole team is friendly and welcoming, with a special mention for the very kind bookseller who took the time to carefully guide my daughter in her search, as she's a big fan of Greek mythology. Our reading piles are growing, and our little family is delighted . We'll definitely be back.

A very good experience overall. The place is generally clean and well-organized, although some books are in the wrong place, so you have to search through all the bins. A major drawback is that the bins are too high for wheelchair access, making them completely inaccessible and impossible to navigate alone if you have reduced mobility. There are also no clothes. The prices are quite high, which I understand and am not criticizing, but if you're on a tight budget, this isn't the place for you. Tiny books that cost EU3.50 new are being resold for EU2.50. On the plus side, there's a large selection of CDs if you like classical music, but they're poorly organized, forcing you to sit on the floor to read the titles. There are much better recycling centers out there.

Do not, under any circumstances, place an order online. The books arrived in a terrible state (despite being listed as being in very good condition on the website). No returns possible, no refunds, and no replies to emails. A disgrace!

I would like to provide overall feedback regarding both pricing and order management. Regarding pricing, it seems that prices are set primarily based on the size or format of the books, without always taking into account their original retail price. This can lead to discrepancies, with some books being offered at prices higher than their original value. It is also important to note that these are mostly books donated to a charity. In this context, their resale at relatively high prices raises questions and creates a sense of inconsistency with the initial spirit of the donation. Furthermore, I have encountered several problems when ordering books online: the book displayed during the ordering process, identified by its barcode, does not always match the book received in the store, leading to errors and confusion. Each time, it's stated that a credit note will be issued or that "the necessary steps will be taken," but in reality, this isn't properly followed up, and I systematically have to follow up several times to get the issue resolved. In my opinion, this overall system deserves to be reassessed to ensure greater consistency, reliability, and fairness for buyers.

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