Marchand d'Oublis

Buffet magnifique qui donne vraiment une ame chez moi! Etant de Toulouse, j'ai decouvert le marchand d'oubli sur Instagram. J'ai eu le coup de coeur pour ce vaisselier ( Pour le même prix, bien plus joli un meuble ancien renove, qu'un neuf. De mon point de vu evidemment). Je leur est donc fait confiance pour la qualite du meuble, livraison.....et j'en suis ravie!! De plus, ces messieurs, dames sont très agreables et arrangeants! Je vous recommande le marchand d'oublis!!

Au moins notre 4e achat au Marchand d'oublis : ce que j'apprecie particulierement c'est leur souplesse, ils peuvent adapter ce meuble par exemple en dressing, ils le poncent, le livrent ... un vrai bon service client et toujours des trouvailles dans ce mag.

Excellent purchase of a superb library, very good communication... I highly recommend them

Perfect selection Affordable price Very friendly owner Go there, you'll find what you're looking for!!

I confirm he stole from me too

Les articles sont très beaux , malheureusement relation client nullissime... j'ai commande par internet une enseigne le 6 Decembre 2022 , elle est arrivée le 13 Fevrier 2023 , j'ai tente plusieurs mails a l'entreprise pour echanger avec eux pendant ce laps de temps ... je suis toujours sans nouvelles ...!!! L'enseigne est arrivée juste emballee d'un fin film de papier bulle sans autres protections .... Avec 100EU de transport en plus de l'achat c'est abuse ... plus que decue.

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Les détails de cet avis ne sont pas disponibles pour le moment.

Very nice store and beautiful products. We found what we were looking for there.

Instagram and other non-local buyers, please be wary of ordering from this seller. I purchased a large book case over 1.5 months ago including pre-payment of delivery fees. They promised someone would be in touch regarding the delivery, as I requested a known date to ensure I was in town. After 10 days, I had heard nothing and I followed up and received a simple response "that someone would be in touch soon". Nearly 3 weeks later, I received an import tax invoice from the delivery company. I inquired today about the delivery date and they informed me that the store wasn't there when they arranged to pick up my bookcase. I immediately reached out to Marchand d'Oublis, and the answer they gave me was "We are sorry and we can see what we can do on our side." This is a total non answer and after seeing the reviews of theft and other delayed deliveries on here, I informed them that I felt as if they were stealing from me and I would escalate all avenues if they did not provide a concrete answer within 24 hours. I realize it may have been a strong reaction, but I had been more than patient until then. Their response was that "they were surprised by my words" and that they only wanted to provide a refund despite the carrier confirming they could be there next week to pick it up. Therefore there was no attempt to follow through on their professional commitment and just excuses that they are "a small family business" & not at their location 24/7. I have purchased vintage and antique furniture at much smaller businesses in France and elsewhere and never received such poor customer service. After postponing trips to ensure I was at home and giving them over 1000 EUR for nearly two months, I am left with absolutely nothing other than one of the worst purchasing experiences of my buying career. As anyone can see from my mostly positive Google reviews, I am not someone who has unrealistic expectations and I believe in supporting small businesses. In conclusion, if a business finishes off an incident such as this with "sorry for the misunderstanding", that means they haven't acknowledged any fault or learned anything about improving their level of service to customers. Buyer beware ... thanks for the refund, but no thanks for the experience Edit based on reply: I was never aggressive, I did exactly as I said in the review. I informed you I was concerned you had stolen from me and that I would escalate to Instagram for fraud and the local authorities.

Nous sommes ravi , le meuble est canon , commande effectuer sur le site y'a 10 jours a peine , prise de rdv pour livraison dans la foulee , et livreur au top super sympa . Le meuble correspond exactement a nos attentes . Je recommande

Update: on vous fait une belle reponse sur Google mais la realite est toute autre! On continue de vous ignorer, par mail, par message ou par telephone. Aucune consideration pour le client, c'est vraiment honteux. Et non, c'est faux: l'objet a ete vendu comme parfaitement utilisable. Un objet vendu comme fonctionnel et qui finalement tombe en lambeaux. Un service clients inexistant, même pas de reponse a la relance. Une grosse deception pour un prix consequent.

Beautiful piece of furniture. Thank you very much!

Perfect, I highly recommend it!! The furniture is magnificent, and the customer service and delivery were top-notch!!

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Good communication and order tracking. Very careful packaging. Item matches the photos on the website. I recommend them.

Très satisfaits de notre achat. La petite bibliotheque et la sculpture murale sont exactement comme sur les photos - donc pas de surprise. Bien emballes, très bon service et transport. Je conseille vivement ce magasin et l'achat en ligne.

Excellent experience from Grenoble. Very good contact and impeccable delivery.

Très satisfaite de mon achat de ce meuble de metier trouve sur Instagram, une 1ere pour moi. Descriptif et photos tout a fait conformes a la realite. Livraison très bien organisée. Un livreur qui nous a gentillement aide a monter le meuble.

Tombe par hasard sur leur site internet, j'ai eu le bonheur de trouver le meuble que nous recherchions (style, dimensions,...). Ravi de cet achat

I'm delighted with the armchair: it's beautiful! To top it all off, I really appreciated the professionalism and efficiency of the delivery driver! I highly recommend them. Thank you so much.

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